Fleet Card (Commercials)

NEW CUSTOMERS

Do you run a fleet of commercial vehicles that need to cross the river?

There are a number of advantages to using a Fleet Card if your company vehicles use the Dartmouth Ferry:

  1. Cost-saving: You get the maximum discount available, over 75% off the full prices you would pay onboard.
  2. No cash: Your vehicles don’t need to carry cash or use a card to pay for the ferry. They just need to display their Fleet Card in the window of their vehicle, this is scanned by the crew when they travel and then credit is deducted from your central account.
  3. Accounting: Your accounts department can create invoices and see a record of vehicle usage at any time by using your online account here. These include a VAT breakdown if you are VAT registered.
  4. Usage Reports: See what vehicles are using the ferry and when.

If you would like to apply for a Fleet Pass for your business, please click here and fill out the short form.


EXISTING CUSTOMERS

If you are already using our fleet cards, then please read about the changes below.

CURRENT SYSTEM

UP TO: October 31st 2019

Existing Fleet Card customers are billed ‘after’ they have used the ferry. We record the use of cards registered to their account and then manually invoice them once a month.

NEW SYSTEM

AFTER: January 1st 2020

We are pleased to announce a further upgrade of our ferry IT operating systems. As part of theses improvements, we are moving all of our Fleet Card customers online.

The main changes for existing Fleet Card customers:

  • You will move from paying AFTER you use the ferry, to putting money on account BEFORE your vehicles travel with us.
  • We will no longer bill you manually, you will be able to manage your account online and download invoices directly from your online account.
  • You MUST have credit in your account to allow your vehicles to travel

The new system gives our commercial customers a number of benefits:

  • Accounts: Better, more transparent accounts and invoicing.
  • Transparency: See what vehicles traveled, when – in real-time.
  • Lost Cards: If a card is lost or stolen, you can either put a hold on it or delete it permanently.

If you have not had one already, you will soon be sent the login details for your new account, once you have this you will be able to:

  • Log on and see what journeys have been made on your account
  • Get an up to date account balance
  • Top up your account with a debit/credit card as and when you need to
  • Receive an email receipt when topping up
  • Set an email reminder when your account balance falls below your chosen limit
  • Download a monthly report of transactions for VAT purposes
  • Manage your settings and security

When you get into your new online account please check all your details are correct.

If you have any queries regarding the coming changes please email these to fleet@dkfb.co.uk

or call 07973 960863.

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